The new blueprint for telecoms growth is about combining Digital Twin of Customer and Agentic AI as strategic resources to ...

“The solution has been conceived as a cross-service AI layer that can be applied across Telefónica’s entire enterprise voice ...

As the telecoms industry shifts from rule-based automation to agentic AI, operators need to adopt a governance first-strategy ...

Physical AI could transform industries and improve lives, but adoption is held back by cost, complexity and fragmented ...

Rakuten’s Mantu Kumar Tiwari looks at why it’s necessary to integrate ethics into organizational core operations rather than ...

Japan's four telecom operators are tracing different paths. Their distinct views of what constitutes a telco provide a useful ...

Akram Bakri from stc Bahrain explains how the operator is leveraging AI, automation and its EVOLVE framework to boost ...

MTN’s Charles Molapisi explores how the group is embedding AI across operations to improve customer experience, reduce costs, ...

Rakuten Mobile’s Sachin Verma discusses how the operator is advancing autonomous operations with AI agents, closed-loop automation and deterministic models trained on enterprise data.

What: Automated operations and maintenance and reached level 4 of autonomous networks in its network operating centers (NOCs) How: Developed automated and intelligent agents and co-pilots for ...