Learn about the KLM flight refund saga involving a $9,188 ticket cancellation amid the Ebola outbreak in Uganda. Can Consumer ...
When Ebola broke out last May in Uganda, Isador Lieberman immediately canceled his upcoming KLM flight to Entebbe. He says a KLM agent assured him that, under the circumstances, the airline would ...
Cruise ship passengers frequently contact Consumer Rescue after falling victim to scams during their travels. Unfortunately, by then it’s usually too late to do anything – except to tell their stories ...
When Ebola broke out last May in Uganda, Isador Lieberman immediately canceled his upcoming KLM flight to Entebbe. He says a KLM agent assured him that, under the circumstances, the airline would ...
As a consumer advocate who has reviewed, investigated and resolved thousands of problems during the past decade, I know there is a right way — and a wrong way — to write an effective complaint letter.
When Ebola broke out last May in Uganda, Isador Lieberman immediately canceled his upcoming KLM flight to Entebbe. He says a KLM agent assured him that, under the circumstances, the airline would ...
Just before the holidays, Jill Eberhardt says scammers hit her PayPal account with a $1,010 unauthorized transaction. Although her bank, Chase, immediately identified the unusual “purchase” from Maple ...
Over the years, I’ve mediated hundreds of requests for help from distressed cruise line passengers. Many of these cruise fiascos were the result of passenger mistakes and could have been avoided by ...
As a consumer advocate who has reviewed, investigated and resolved thousands of problems during the past decade, I know there is a right way — and a wrong way — to write an effective complaint letter.
A Canadian couple say Costco Travel told them that they did not need visas to take a cruise to Brazil. But when they arrived at the pier in Buenos Aires on embarkation day, Celebrity crew members said ...
Expensive car rental mistakes are easily avoidable with just a little research and preparation. Yet week after week, the Consumer Rescue case files show that many car rental customers do neither. By ...