More than one-third, 37%, of customers who use AI to research insurance options changed their policy as a result.

Human oversight would still be needed, especially for underwriting, industry experts say. Yet linking voice recognition with ...

Mike Fiato, EVP and chief claims officer at Allstate, discusses The Allstate Claims University, a hands-on training campus in ...

Introducing insurance options during the auto purchasing process correlates to a 20% boost in finance and insurance gross, ...

Andrew Engler, CEO and co-founder of the insurtech, shared that if a property owner is willing to invest in reducing the ...

To find the most success with AI, insurance companies should view it more as a way to fundamentally rework processes, ...

Executives from Liberty Mutual, UnitedHealth Group, Travelers and The Hartford share where AI investments are paying off.

Collaboration between employers, brokers and third-party administrators will be essential to developing customized, ...

One particular focus of attorneys general in the insurance space will likely be companies' use of AI in underwriting.

One executive sees the biggest opportunity in pushing past AI's pilot stage and another suggests erasing the opacity of ...

Increased funding for AI insurtech startups may mean a shorter runway for success, but insurance is still an attractive ...

Once an AI-generated answer causes a loss, the argument moves beyond whether the answer was wrong, writes Dr. Viroshan ...