Serval’s super agent Catalyst creates roving background agents to identify and fix IT issues before they’re ticketed

An AI-native platform can make the administrative layer itself agentic: continuously finding repetitive work, building the ...

Serval Wants To Replace ServiceNow With AI That Builds Enterprise Automation

The $1 billion AI startup's new Catalyst agent automates enterprise workflows by mining ticket histories and generating code, ...
Enterprise Times

Tribal Launches ServiceNow AI Support

Tribal now fully supports ServiceNow through its AI agent platform. This update lets enterprise teams build and personalize ...

ServiceNow: A Clear AI Winner With Scope For A Q3 Beat

ServiceNow continues to demonstrate robust fundamentals, dispelling AI disruption fears and reinforcing its competitive ...

Tribal Partners with ServiceNow to Empower Enterprise Teams to Build and Deploy Apps & Agents

Tribal today announced their partnership with ServiceNow to launch Tribal for ServiceNow. Through this collaboration, Tribal’s AI agents now support the ServiceNow AI Platform, helping teams maintain, ...
Bleeping Computer

"City-Forum" data-theft attacks target Salesforce, ServiceNow portals

Update 8/14: Added statement from ServiceNow. An ongoing data theft campaign uses custom tools to steal data exposed to anonymous users through Salesforce Experience Cloud and ServiceNow customer ...
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How to Use the Script Editing Screen (Monaco Editor)

When writing Business Rules or Script Includes in ServiceNow, the screen where you enter the script takes center stage. Since the Utah release, this screen has been replaced by the Monaco editor.
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Where should you write logic in ServiceNow? Considering the distinction between Business Rules, Client Scripts, and ACLs based on actual instance counts

When you try to create new logic in ServiceNow, do you ever wonder whether you should write it in a Business Rule, a Client Script, or an ACL? The answer is almost entirely determined by the nature of ...