AI-generated receipts now dominate expense fraud flags, as employees increasingly use image generators to fabricate small ...

Adobe research finds discounts can drive retail app downloads, but ongoing utility, personalized experiences, and AI-powered features may be key to keeping consumers engaged.

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China's own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

Google made one of its biggest moves yet in agentic commerce in May when it introduced Universal Cart, a persistent shopping cart that spans Search, Gemini, YouTube, and Gmail. The deep integration ...

The Buy Now button is losing its luster. After years of digital-first dominance, shoppers are intentionally slowing down, stepping away from their screens, and heading back to physical stores — not ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...

Checkout friction often determines whether a sale happens — but post-purchase refund friction can erode profit margins. New data suggests that expanding payment options may be one of the most ...

Across retail, payments, and big tech, AI-enabled checkout, automated product comparison, and autonomous purchasing tools are becoming critical for e-commerce. The industry has moved beyond talking ...

As fleets of autonomous robots expand across warehouses and retail operations, the robots-as-a-service (RaaS) market is projected to grow more than 30% annually through 2030 — driving demand for more ...

eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots and AI agents from autonomously placing orders on its platform. The change aligns with updates to ...